Privacy Policy
Synapsia ("the school", "we", "us") operates the website at synapsi.blog and delivers AI development courses online. This policy explains what personal data we collect, how we use it, how we protect it and what rights you have over it. It applies to data collected through this website and during the enrolment and delivery of our courses.
This policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA). Where you are located in the European Economic Area, we also take account of the principles in the GDPR.
1.1 data you submit directly
- Contact form: name, email address, phone number (optional), message content
- Enrolment: name, email address, professional background (technical conversation notes)
- Course participation: submitted exercises, artefacts, capstone materials
1.2 data collected automatically
- Browser type, operating system, referring URL
- Pages visited and time spent, via basic analytics
- Cookie consent preferences stored in your browser's localStorage
1.3 data we do not collect
We do not collect payment card data directly. Payment processing, where applicable, is handled by third-party processors who are responsible for their own data handling.
- Responding to enquiries submitted through the contact form
- Assessing and processing enrolment requests
- Delivering course sessions, exercise sets, feedback and recordings to enrolled students
- Administering payment where applicable
- Improving the course material and website based on aggregate usage patterns
legal basis for processing
- Consent: for cookies beyond those strictly necessary for site function
- Legitimate interest: for responding to enquiries and improving our courses
- Contract: for delivering services to enrolled students
marketing
We do not send marketing emails without your explicit consent. If you request course information, we will respond to that request. We will not add you to a marketing list without asking.
We do not sell personal data. We do not share it with third parties for their marketing purposes. We may share data with:
- Course instructors and reviewers involved in delivering the programme you are enrolled in
- Service providers who help operate this website (hosting, analytics) under data processing agreements that restrict their use of your data
- Authorities where required by Malaysian law or other applicable law
third-party analytics
This website may use basic analytics tools. Where these services set cookies, those cookies are optional and subject to your consent preference. See the Cookie Policy for details.
- Contact form enquiries: retained for 12 months from last contact, then deleted unless you enrol
- Enrolled student records: retained for 5 years from the end of the programme for administrative and legal purposes
- Course submissions and artefacts: retained for 12 months after programme end, then deleted unless you request earlier deletion
- Cookie consent records: stored locally in your browser; we do not retain these server-side
- Website served over HTTPS; data in transit is encrypted
- Access to personal data restricted to staff with a need to process it for a stated purpose
- Course submissions stored on access-controlled systems
- In the event of a breach affecting your personal data, we will notify affected individuals and the relevant authority within 72 hours where required by applicable law
We use a small number of cookies for basic site functionality and, with your consent, for analytics. Cookie preferences are managed via the cookie banner on the home page and through the Cookie Policy page.
- Essential cookies: required for the site to function; cannot be disabled
- Analytics cookies: optional; track page visits and usage patterns in aggregate
- Preference cookies: optional; remember your consent choice between sessions
Under the Malaysian Personal Data Protection Act 2010 and, where applicable, the GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal retention requirements
- Withdraw consent for processing based on consent (e.g. analytics cookies)
- Object to processing based on legitimate interest
- Request that we restrict processing while a dispute about accuracy is resolved
- Receive a copy of your data in a commonly used format (data portability)
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
This website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting personal data to them.
Our courses are designed for adults with professional software experience. We do not knowingly collect data from persons under the age of 18. If we become aware that a person under 18 has submitted data, we will delete it promptly.
We may update this policy from time to time. Changes will be posted on this page with an updated date. If changes are material, we will notify enrolled students by email. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
For data access requests, corrections, deletions or any other data protection query, contact us at:
Synapsia
19 Jalan Cangkat Raja Chulan, 50200 Kuala Lumpur, Malaysia
+60 3-2072 6194